GENERAL CONDITIONS OF ONLINE SALE VIA ORC [Gîte Rural La Clochette)
1. Purpose
These general conditions apply to all online reservations made with our establishment [Gîte Rural La Clochette] using the Regional Marketing Tool (ORC).
The customer acknowledges having read and accepted these general conditions. No reservation is possible without the customer having indicated his agreement with them. The customer has the option of saving and printing these general conditions.
2. Offers
All our advertisements, web pages or offers are prepared in good faith and based on available data. Maps, photos and illustrations are presented for information purposes only and are not contractual. They may be subject to change before the booking is finalized. The customer authorizes us to correct any obvious material errors in the information we provide.
3. Price
The prices displayed at the time of booking constitute the total price of the service sold, including taxes, charges, end-of-stay cleaning and other fees.
Beds are made upon your arrival and bath towels are available.
The customer authorizes us to correct any obvious pricing errors.
A rental deposit of €300 will be requested on the day of your arrival. It will be refunded, less the cost of any damage. on the day of your departure if the inventory is possible on the same day.
If this is not possible, reimbursement, less the cost of any damage, will be made by bank transfer no later than 8 days after your stay.
4. Reservation
Upon receipt by the tenant of the booking confirmation, a deposit of 40% will be paid by the tenant into the following account:
IBAN: BE67 0019 4093 0287
BIC code: GEBABEBB .
On behalf of Mr Jean-Marie Koeune
The balance must be paid into the same account at least 14 days before the start of the stay.
The customer chooses the services presented on the regional marketing tool. He acknowledges having read the nature, destination and booking terms of the services available on the booking tool and having requested and obtained the necessary and/or additional information to make his booking with full knowledge of the facts. The customer is solely responsible for his choice of services and their suitability for his needs, such that we cannot be held liable in this regard. The booking is deemed to have been accepted by the customer at the end of the booking process.
==> Very important for the occupation of the accommodation.
The accommodation is a single-family house and is designed for the number of people corresponding to the number of beds (11 people). The occupant may not bring any pet into the gîte without the owner's prior consent. The occupant undertakes to occupy the premises as a "good father".
Upon arrival, the occupant will be informed of the internal regulations, made available to them in the living room.
The accommodation is not equipped with a bicycle storage room.
Bicycles and mountain bikes will not be accepted inside the accommodation without the prior agreement of the owner.
Particular attention should be paid to the correct sorting of waste and to the extraction ventilation of bathrooms.
The kitchen is functional but cannot be used for a number of guests greater than 11 people. The electrical power and fire safety are not designed for a larger capacity.
Any untimely triggering of the fire alarm siren and tripping of the power supply circuit breaker will be subject to financial penalties.
Excluded are reservations for youth groups, hen or stag parties.
5. Booking process
Reservations made by the customer are made via the electronic reservation form accessible online on the reservation tool. The reservation is deemed to be made upon receipt of the reservation form. The customer undertakes, prior to any reservation, to complete all the information necessary for the reservation. The customer attests to the truthfulness and accuracy of the information transmitted. Once the final choice of services to be reserved has been made, the reservation procedure includes the following steps until validation:
the entry of the bank card in the event of a request for a guarantee or prepayment, the consultation and acceptance of the general conditions of sale relating to the service(s) and, finally, the validation of the reservation by the customer.
6. Acknowledgement of receipt of reservation
The booking tool acknowledges receipt of the customer's reservation and confirms it by sending an e-mail without delay. The confirmation of the reservation by e-mail summarizes the contract offer, the services reserved, the prices, the conditions of sale relating to the selected rate, accepted by the customer, the date of the reservation made as well as the address of the establishment to which the customer can submit his complaints.
7. Right of withdrawal
It is recalled that, in accordance with Article VI.53 of the Belgian Code of Economic Law, if the contract provides for a specific date or period of performance, the customer does not have the right to withdraw in the event of booking accommodation other than for residential purposes (e.g. holiday accommodation),
8. Respect for privacy
We collect your data in accordance with the General Data Protection Regulation (2016/679) (""GDPR"").
The personal data you provide us are necessary for processing your reservation and are essential for the management and provision of services (article 6.1.b of the aforementioned Regulation). For these purposes, your data may be transferred to our partners, including Elloha.com which manages the reservation tool, online payment providers, providers established in third countries.In particular when paying online, the customer's bank details must be transmitted by the payment service provider to the establishment's bank, for the execution of the reservation contract. We only use partners who guarantee a level of protection in accordance with the principles set out in the GDPR.
With your consent, your data may also be used by us to send you our promotional or commercial offers, by email or post.
We keep your data for a period of 3 years after the last contact (email, reservation, etc.).
As a person whose data is collected, you have the right to access, rectify, delete your data, as well as the right to object to the collection of your data. These rights can be exercised by sending us an email, stating your name, first name and address as well as the subject of your correspondence.
Your complaints regarding the collection and processing of your personal data may be addressed to the competent supervisory authority.